Welcome to Axelgig INC. These Terms and Conditions (“Terms”) govern your access to and use of our website, including browsing, purchasing products, and interacting with our online services.
By accessing our website or placing an order, you agree to comply with these Terms. Please read them carefully before making a purchase.
1. General Information
This website is operated by Axelgig INC. Throughout these Terms, the words “we,” “us,” and “our” refer to Axelgig INC.
Our online store offers pet supplies and related accessories intended to support the everyday needs of pet owners and their pets.
We reserve the right to update, modify, or replace any part of these Terms when necessary. Changes will become effective once posted on this page. Your continued use of the website following the publication of changes constitutes acceptance of the updated Terms.
2. Eligibility and Website Use
By using this website, you confirm that you are at least 18 years old or accessing the website under the supervision of a parent or legal guardian.
You agree to use our website only for lawful purposes and not to engage in activities that may damage, disrupt, or interfere with the operation of our website or services.
You must not:
Use the website for fraudulent or unlawful activities.
Attempt to gain unauthorized access to our systems or services.
Submit false, misleading, or inaccurate information.
Interfere with website security or functionality.
Use our content or website materials without proper authorization.
We reserve the right to restrict or terminate access when misuse or violations of these Terms are identified.
3. Products and Descriptions
We make reasonable efforts to ensure that product descriptions, images, specifications, and pricing information displayed on our website are accurate and up to date.
Our store offers various pet supplies, including pet care accessories, feeding products, toys, comfort items, and other related products.
Please note that:
Product colors may appear slightly different depending on your screen or device settings.
Product images are provided for illustrative purposes and may differ slightly from the actual product.
Product specifications and availability may change without prior notice.
We reserve the right to discontinue or modify products at our discretion.
If a product description or listing contains a significant error, we reserve the right to correct the information and contact affected customers when appropriate.
4. Pricing and Availability
All product prices are displayed in U.S. dollars (USD), unless otherwise stated.
Prices and product availability are subject to change without prior notice. Any applicable shipping charges, taxes, or other fees will be presented during checkout before you complete your purchase.
We reserve the right to correct pricing errors, inaccurate product information, or inventory discrepancies. If an order is affected by a material pricing or listing error, we may contact you to confirm the correct details or cancel the affected order and issue a refund where payment has already been collected.
5. Orders and Order Acceptance
When you place an order through our website, you are submitting a purchase request for the selected products.
After receiving your order, we may send an order confirmation email containing relevant purchase information. An order confirmation acknowledges receipt of your order but does not necessarily constitute final acceptance.
We reserve the right to accept, reject, or cancel orders for legitimate reasons, including:
Product availability issues.
Incorrect pricing or listing information.
Suspected fraudulent or unauthorized transactions.
Incomplete or inaccurate customer information.
Other reasonable operational or legal considerations.
If we cancel an order after payment has been collected, the applicable payment will be refunded to the original payment method.
6. Billing and Payment Terms
One-Time Purchase Policy
All products offered through our website are sold on a one-time purchase basis.
By completing a purchase, you authorize a single payment for the products selected in your order, together with any applicable shipping charges, taxes, and other disclosed fees.
We do not offer subscription-based purchases, recurring billing arrangements, automatic renewals, or scheduled recurring charges.
Each order represents a separate and independent transaction. Customers will only be charged for the purchases they voluntarily initiate and authorize.
Payment Processing
We accept the payment methods displayed at checkout. Available payment options may include major credit cards, debit cards, and other supported electronic payment methods.
Payment must be successfully authorized and processed before an order can proceed to fulfillment.
You agree to provide accurate and complete billing information and authorize the applicable payment provider to process the transaction.
Payment Authorization and Charges
The total amount payable will be displayed during checkout before you submit your order. This amount may include:
Product prices.
Applicable sales taxes.
Shipping and handling charges.
Other fees clearly disclosed before payment.
Your payment method will be charged for the total amount of the confirmed purchase. We do not impose undisclosed recurring charges or automatic future payments.
Payment Security
Payment transactions may be processed through third-party payment service providers. We do not intend to store complete payment card numbers or card security codes on our own servers.
Customers are responsible for ensuring that their payment information is accurate and that they are authorized to use the selected payment method.
7. Shipping and Delivery
We currently accept orders for delivery to addresses within the United States.
Shipping options, applicable charges, and estimated delivery information will be displayed during checkout or provided through our Shipping Policy.
Delivery estimates are provided for reference and may vary depending on destination, carrier operations, weather conditions, and other circumstances beyond our reasonable control.
Customers are responsible for providing accurate and complete shipping information when placing an order.
8. Returns, Refunds, and Exchanges
We want customers to have a satisfactory shopping experience.
Requests for returns, refunds, or exchanges are subject to the conditions and procedures outlined in our separate Refund and Return Policy.
Customers should review that policy before making a purchase to understand the applicable return eligibility requirements, procedures, and processing timeframes.
Nothing in these Terms is intended to limit any consumer rights that cannot legally be excluded under applicable law.
9. Order Cancellation
If you wish to cancel an order, please contact our customer support team as soon as possible.
Cancellation requests are subject to the order’s fulfillment status. We will make reasonable efforts to accommodate cancellation requests received before an order has been processed or shipped.
Once an order has been shipped, cancellation may no longer be possible, and the applicable return procedures will apply.
If an order is successfully canceled after payment, the refund will be issued to the original payment method.
10. Intellectual Property
All content on this website, including text, images, graphics, logos, product descriptions, page layouts, and other materials, is owned by or licensed to Axelgig INC unless otherwise indicated.
Such materials are protected by applicable intellectual property laws.
You may access and use website content for personal, non-commercial shopping purposes only. You may not reproduce, distribute, modify, publish, or commercially exploit website materials without prior written permission from the relevant rights holder.
11. Third-Party Services and Links
Our website may contain links to third-party websites or use external services to support payment processing, website operations, analytics, and other functions.
These third-party services operate independently and may be subject to their own terms and privacy policies.
Axelgig INC is not responsible for the content, policies, or practices of independent third-party websites or services. We encourage customers to review the applicable terms before interacting with external services.
12. Limitation of Liability
To the maximum extent permitted by applicable law, Axelgig INC shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from or related to the use of our website, the purchase of products, or the inability to access our services.
We do not guarantee that our website will always operate without interruptions, errors, or technical issues.
Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited under applicable law.
13. Indemnification
You agree to indemnify and hold harmless Axelgig INC, its officers, employees, and service providers from claims, liabilities, damages, and reasonable expenses arising from your unlawful use of the website, violation of these Terms, or infringement of another party’s rights.
This obligation applies to the extent permitted by applicable law.
14. Privacy
Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, disclose, and protect personal information.
By using our website, you acknowledge that you have had the opportunity to review our Privacy Policy.
15. Governing Law
These Terms and Conditions shall be governed by and interpreted in accordance with the laws of the State of California, United States, without regard to its conflict-of-law principles.
Any disputes arising from the use of our website or purchases made through our store shall be handled by courts of competent jurisdiction, subject to applicable consumer protection laws.
16. Changes to These Terms
We reserve the right to revise or update these Terms at any time to reflect changes in our business operations, website services, or applicable legal requirements.
The updated version will be published on this page with a revised effective date.
Customers are encouraged to review these Terms periodically to remain informed of any changes.
